Hello everyone!
We just wanted to give everyone a update about our new website so they knew what's going on.
In late November 2024, Vetco finally finished migrating to our new website. We switched over to the new website at the end of November 2024. The new site is hosted through Shopify and can take advantage of the Shopify payment network. This makes payments much easier for our customers. It also allows financing options through Shop pay. We didn't want any customers to be concerned that the look of the site changed, or that check-out looks different now.
I know we are a bit late writing this article, but better late than never.
We are very excited about our new website. Its faster, cleaner and is much easier to work with.
This also allowed us to offer much cheaper shipping options like USPS Ground Advantage. You also now have access to UPS which our previous site did not allow.
The search works better than our old site, and we think things are organized much better.
"Where's my account and order history?"
Unfortunately there was no way to transfer old user accounts or order information from the old website to the new Shopify website. This means that any old accounts, invoices, or order information from prior to the end of November 2024 are now gone. We can not get it back, and are unable to process requests for this information. You will need to create a new account on our new website to continue to order from us.
We are excited to see the new growth this site allows us to gain for our business. We are happy to be here and have the opportunity to continue serving our customers since 1989.