Shipping policy

Most items ship same day if ordered before 1:30PM Pacific Time Zone. This excludes all holidays, weekends and other events that impact workers ability to reach the office safely. We do NOT ship to freight forwarders. You MUST ensure your order is shipping to a location you know is secure. Vetco is not responsible for and can not replace or refund for: theft, lost or stolen packages, delayed shipping or other situations that may impact when you expected to receive your shipment.